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person on laptop looking at figures to show ways to improve return on investment for small businesses

3 Ways To Improve Return On Investment On Your Small Business

When it comes to making investments for your business, it is essential that you measure the success of these investments in terms of return on investment (ROI). This way, you will know what is and is not working for your business, and you can make informed decisions about where to allocate your resources. The same …

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graph showing figures dropping to show five ways to upsell value to existing clients

5 Ways To Upsell Value To Existing Clients

In managed IT services (MSP), customer lifetime value is vital to long-term success. In order to increase customer lifetime value, you need to increase the average revenue per customer through upsells and cross-sells. One of the best ways to do this is by marketing value-added services to your current clients. Not only will this improve …

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Someone clicking on a security button to protect their small business from cyber attacks.

Protect Your Small Business From Cyber Attacks By Upskilling Your Staff

As a small business owner, you can’t afford to ignore the threat of cybercrime. According to research this year (2022), 38% of small businesses in the UK have been hit by a cyber-attack over the past 12 months, despite 82% of UK businesses having up-to-date malware protection. The average cost of a successful attack for …

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Going over a contract for bespoke software consultancy in the security industry.

4 Benefits Of Bespoke Software Consultancy For The Security Industry

In an age of mass-produced and one-size-fits-all business software solutions, it can be easy to forget the importance of tailor-made and bespoke software for your business. Security is a complex and ever-changing industry, which is why bespoke software consultancy can provide you with the agility and flexibility you need to stay ahead of the curve. …

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6 Reasons Why Your Business Should Invest In CPQ Quoting Software

Sales can be a hectic business. To remain competitive, you need to keep up with customer trends, read the market and stay on top of technological innovations. Many sales teams are now making use of Configure-Price-Quote (CPQ) quoting software to help automate and improve their sales process. CPQ not only provides faster and more accurate …

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Guest Blog: Building the Optimal Sales Machine for Your Business

Revenue generation is the foundation of every successful business. Without consistent increases in sales, most organizations will eventually experience some level of cash flow concerns and run low on funds to fuel future growth objectives. The strongest companies fund most, if not all, of their expansion plans without the aid of banks or other peoples’ …

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A Salesperson’s Guide To The CPQ Process

As any salesperson soon realises, there’s more to producing quotes than filling out a ‘quote generator’ spreadsheet or scribbling an estimate on the back of a business card. Depending on your marketplace, you could be selling a vast range of configurable products and serving a hugely varied customer base. Pricing strategies need to account for …

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What Is CPQ Software and How Does It Work?

Providing a quotation for a customer used to be comparatively easy; when the phone enquiry arrived, a sales specialist would look up the product in a catalogue or list, sometimes selecting from a narrow choice of pre-defined criteria to select the item the customer requested.